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Operations Officer KYC, Client Service Center

Role category – S40 – Transversal Business functions
Role profile – Operations Officer level 1

Request reference: SRQ128239
Job title: Operations Officer KYC
Work location: Brussels Centre
Start date: 14/03/2022
End date: 30/06/2022

Mission context:

Operations Officer KYC
Change to STP criteria KYC PP process

Function description:
Ensure day-to-day operational support and control
Treat KYC files in a qualitative manner
Provide ad hoc project support
Point of contact towards internal and external clients
Guarantee business continuity and customer satisfaction
indicate possible process improvements

Language requirements:
Dutch – Strong written and spoken communication skills
French – Strong written and spoken communication skills
English – Profound knowledge

Bachelor or Master degree

Required experience / knowledge:
At least 2 years of relevant experience

Technical experience – mandatory:
Good expertise in MS Office

Business experience – preferable:
KYC /AML knowledge
Strong interest in finance and banking (products)

Soft skills:
Strong communicator, diplomatic and customer-oriented
Able to work independently
Stress resistant and flexible
Accuracy and precision, quality-minded
Open to give/receive feedback

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