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Senior UX UI designer / Retail Belgium

Role category – S41 – Digital
Role profile – UI/UX Designer senior
Request reference: SRQ128504
Job title: Senior UX UI designer
Work location: Brussels Centre
Start date: 25/04/2022
End date: 31/12/2022
Start Date: ASAP
Duration: 8 months with possible extension(s)

Design visually appealing and user friendly (digital) interfaces for the new services of our online banking applications.
Today we have 3 vacancies/opportunities:
one is geared towards our daily banking offer in our web & app applications for individuals (Easy banking Web & App) & our web applications for front office collaborators (Easy banking for Employees)
one is geared towards our invest, insurance & credit offer in our web (& app) applications for individuals
one is geared towards our full offer in our online banking application for our corporate and enterprises / business clients (Easy Banking Business Web & App)

Function Description:
As part of the Concept & UX Design team, the UX UI designer helps design the external and internal channels of the bank (web and advisors’ tools).
He/she is responsible for turning concepts and ideas into high quality customer journeys with screens and components that are visually appealing and highly user friendly.
To achieve this, he/she takes customer experience, user, business & legal needs and technical feasibility into account. As a consequence, alignment with different stakeholders is a must in this role.
As to guarantee maximum consistency for the end user and an efficient development process, any UX UI designer within our organization maximizes the use of existing components from the BNP Paribas Fortis design system. In close collaboration with our UX UI Community of Practice, any designer at BNP PF can also contribute to our design system.
Although final copy is not the end responsibility of the UX UI designer, all UX UI designers at BNP Paribas Fortis understand that copy is a fundamental part of the user experience and as a consequence pay a lot of attention to the message they want to convey throughout a customer journey.
For many projects the UX UI designer works in ‘tandem’ with a concept designer.
All UX UI designers at BNP Paribas Fortis also work closely with the product owner, the business analyst, the development team, the design system lead and other members (eg UX researchers, copywriters, other designers, management, business owners …) of the Channels tribe. Depending on the project, contacts with collaborators of other tribes may be needed as well.

Typical activities:
Participate in ideation and requirements gathering workshops
Participate in regular design/development meetings
Support the design of wireframes or design the wireframes
Support the design of clickable (high- and low- fidelity) prototypes
Design pixel-perfect key screens for web / mobile
Depict navigational structures, sitemaps, flows and lay-out of screens of a multitude of use cases on different devices/resolutions.
Create and/or ensure the styling of the brand
Consult, understand and reuse existing interactive and visual components
Create new visual and interactive components when needed
Ensure visual and UX consistency
‘Defend’ your design to management and other stakeholders within the organization

Typical deliverables:
Key Screens
Process flows / high level customer journeys
Prototypes / Wireframes
Style Guides
Vector icons
Mood boards
Image hunting

The UX UI designers we are looking for today will work on web & app channels, either for customers or employees. The design work will follow a mobile-first philosophy, so experience with designing for web responsive and a good knowledge of either the iOS human interface guidelines and/or Android material design is recognised as an asset for this function. As to support the UX UI Community of Practice within BNP Paribas Fortis, illustration skills will also be perceived as a plus.

Bachelor’s degree in Human Factors / Ergonomics, Human-Computer Interaction, digital design or similarly relevant field

Languages Requirement:
French: Preferred*
Dutch: Preferred*
English: Must – spoken and written is a must: deliverables are written in English, most of the meetings are conducted in English
*a profound knowledge of (at least) one of both languages on top of fluency in English is a strong bonus.

Required knowledge / Experience

3 years of experience / seniority in similar topics

Technical Experience:
In depth understanding of web technologies, HTML5.
Proficient in industry-standard visual and graphic design tools (e.g. Sketch (or Figma), Illustrator and Photoshop)
Working experience with industry-standard user experience and front-end development tools (e.g. Invision, Zeplin and Abstract)
Experience with design systems
Proven experience in translating high level needs and requirements into high-fidelity visuals.
Well-rounded knowledge of design principles and techniques
Proven and broad experience in process design (including requirement gathering, wireframing, prototyping, visual design)
Familiar with accessibility and usability best practices
Each CV must contain a link to the candidate’s portfolio (cv’s without portfolio are not withheld) !!!!

Experience in delivering projects following Agile / Scrum principles
Preferred experience / exposure to web banking
In depth understanding of native guidelines (Android material design / IOS human interface guidelines) is a plus.

Business Experience:

Proven track of project experience in similar missions

Knowledge of Banking environment
Personal affinity or experience with banking in different domains (insurance, invest, …)

Soft skills:
Autonomy, commitment and perseverance
Gets energy from the end result of his work: the appreciation of the design and the end delivery of it to the customer
Quick self-starter, pro-active attitude, Self-motivated
Feeling for important details and how they fit with the overall picture
Team player
Good (written and verbal) communication and influencing skills
Ability to build working relationships in a complex environment
Strong presentation skills
Ability to question and challenge
Emotionally intelligent, self-aware, and receptive for feedback
Willingness to learn new things and teach others what you know

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